1. Which is a true statement regarding empathy?
a. It involves true understanding of the person or situation.
b. It is less profound than sympathy.
c. It is usually natural and cannot be learned.
d. It is valuable for a handful of profession.
2. ___________ is the ability to understand or identify with another personís feelings or situation.
3. What is paraphrasing the speakerís situation or feelings?
a. empathetic listening
4. What term empathetic listening mean?
a. a listener not having to condone the speakerís thoughts or actions
b. an empathizer evaluating his or her own attitudes, actions, and knowledge
d. paraphrasing the speakerís situation or feelings